Create a forwarding slot
curl --request POST \
--url https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"slotnummer": "03",
"cases": "Vertragsfragen",
"slot_belegung": "Anna Schmidt",
"prioritaet_1": "+491701111111",
"prioritaet_2": "+491702222222"
}
'import requests
url = "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload = {
"slotnummer": "03",
"cases": "Vertragsfragen",
"slot_belegung": "Anna Schmidt",
"prioritaet_1": "+491701111111",
"prioritaet_2": "+491702222222"
}
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
slotnummer: '03',
cases: 'Vertragsfragen',
slot_belegung: 'Anna Schmidt',
prioritaet_1: '+491701111111',
prioritaet_2: '+491702222222'
})
};
fetch('https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'slotnummer' => '03',
'cases' => 'Vertragsfragen',
'slot_belegung' => 'Anna Schmidt',
'prioritaet_1' => '+491701111111',
'prioritaet_2' => '+491702222222'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload := strings.NewReader("{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}"
response = http.request(request)
puts response.read_body{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"slotnummer": "01",
"cases": "Rechnungsfragen, Zahlungsprobleme",
"slot_belegung": "<string>",
"prioritaet_1": "<string>",
"prioritaet_2": "<string>",
"prioritaet_3": "<string>",
"kunde": "<string>",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}Forwarding Slots
Create a forwarding slot
POST
/
v1
/
agents
/
{agentId}
/
forwarding-slots
Create a forwarding slot
curl --request POST \
--url https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"slotnummer": "03",
"cases": "Vertragsfragen",
"slot_belegung": "Anna Schmidt",
"prioritaet_1": "+491701111111",
"prioritaet_2": "+491702222222"
}
'import requests
url = "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload = {
"slotnummer": "03",
"cases": "Vertragsfragen",
"slot_belegung": "Anna Schmidt",
"prioritaet_1": "+491701111111",
"prioritaet_2": "+491702222222"
}
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
slotnummer: '03',
cases: 'Vertragsfragen',
slot_belegung: 'Anna Schmidt',
prioritaet_1: '+491701111111',
prioritaet_2: '+491702222222'
})
};
fetch('https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'slotnummer' => '03',
'cases' => 'Vertragsfragen',
'slot_belegung' => 'Anna Schmidt',
'prioritaet_1' => '+491701111111',
'prioritaet_2' => '+491702222222'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload := strings.NewReader("{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"slotnummer\": \"03\",\n \"cases\": \"Vertragsfragen\",\n \"slot_belegung\": \"Anna Schmidt\",\n \"prioritaet_1\": \"+491701111111\",\n \"prioritaet_2\": \"+491702222222\"\n}"
response = http.request(request)
puts response.read_body{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"slotnummer": "01",
"cases": "Rechnungsfragen, Zahlungsprobleme",
"slot_belegung": "<string>",
"prioritaet_1": "<string>",
"prioritaet_2": "<string>",
"prioritaet_3": "<string>",
"kunde": "<string>",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}Authorizations
API key for external access. Format: tp_live_<32-hex-chars>.
Create keys in the TalkPilot Dashboard under Settings > API.
Path Parameters
Agent UUID
Body
application/json
Response
Forwarding slot created
Slot number with leading zero, e.g. '01', '02'
Example:
"01"
Comma-separated case types this slot handles
Example:
"Rechnungsfragen, Zahlungsprobleme"
Name of the person assigned to this slot
Primary contact (name or phone number)
Secondary contact (fallback)
Tertiary contact (fallback)
Free-text customer/segment label for this slot