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PATCH
Update a forwarding slot

Authorizations

X-API-Key
string
header
required

API key for external access. Format: tp_live_<32-hex-chars>. Create keys in the TalkPilot Dashboard under Settings > API.

Path Parameters

agentId
string<uuid>
required

Agent UUID

slotId
string<uuid>
required

Forwarding slot UUID

Body

application/json

Partial slot update.

cases
string
slot_belegung
string | null
prioritaet_1
string | null
prioritaet_2
string | null
prioritaet_3
string | null
kunde
string | null

Response

Updated slot

id
string<uuid>
slotnummer
string

Slot number with leading zero, e.g. '01', '02'

Example:

"01"

cases
string

Comma-separated case types this slot handles

Example:

"Rechnungsfragen, Zahlungsprobleme"

slot_belegung
string | null

Name of the person assigned to this slot

prioritaet_1
string | null

Primary contact (name or phone number)

prioritaet_2
string | null

Secondary contact (fallback)

prioritaet_3
string | null

Tertiary contact (fallback)

kunde
string | null

Free-text customer/segment label for this slot

agent_id
string<uuid> | null
created_at
string<date-time>
updated_at
string<date-time>