Replace all forwarding slots
curl --request PUT \
--url https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"slots": [
{
"slotnummer": "01",
"cases": "Rechnungsfragen",
"slot_belegung": "Max Mustermann",
"prioritaet_1": "+491701234567"
},
{
"slotnummer": "02",
"cases": "Technischer Support",
"slot_belegung": "Erika Musterfrau",
"prioritaet_1": "+491705555555",
"prioritaet_2": "+491706666666"
}
]
}
'import requests
url = "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload = { "slots": [
{
"slotnummer": "01",
"cases": "Rechnungsfragen",
"slot_belegung": "Max Mustermann",
"prioritaet_1": "+491701234567"
},
{
"slotnummer": "02",
"cases": "Technischer Support",
"slot_belegung": "Erika Musterfrau",
"prioritaet_1": "+491705555555",
"prioritaet_2": "+491706666666"
}
] }
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
slots: [
{
slotnummer: '01',
cases: 'Rechnungsfragen',
slot_belegung: 'Max Mustermann',
prioritaet_1: '+491701234567'
},
{
slotnummer: '02',
cases: 'Technischer Support',
slot_belegung: 'Erika Musterfrau',
prioritaet_1: '+491705555555',
prioritaet_2: '+491706666666'
}
]
})
};
fetch('https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'slots' => [
[
'slotnummer' => '01',
'cases' => 'Rechnungsfragen',
'slot_belegung' => 'Max Mustermann',
'prioritaet_1' => '+491701234567'
],
[
'slotnummer' => '02',
'cases' => 'Technischer Support',
'slot_belegung' => 'Erika Musterfrau',
'prioritaet_1' => '+491705555555',
'prioritaet_2' => '+491706666666'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload := strings.NewReader("{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"slotnummer": "01",
"cases": "Rechnungsfragen, Zahlungsprobleme",
"slot_belegung": "<string>",
"prioritaet_1": "<string>",
"prioritaet_2": "<string>",
"prioritaet_3": "<string>",
"kunde": "<string>",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"replaced_count": 123
}Forwarding Slots
Replace all forwarding slots
Replaces all forwarding slots for an agent in a single operation. Existing slots are deleted and replaced with the provided list. Useful for bulk synchronization from external systems.
Atomic: every slot is validated first (each needs slotnummer and cases;
invalid rows are rejected with 400 and nothing is written), then the old
slots are replaced in a single transaction.
PUT
/
v1
/
agents
/
{agentId}
/
forwarding-slots
Replace all forwarding slots
curl --request PUT \
--url https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots \
--header 'Content-Type: application/json' \
--header 'X-API-Key: <api-key>' \
--data '
{
"slots": [
{
"slotnummer": "01",
"cases": "Rechnungsfragen",
"slot_belegung": "Max Mustermann",
"prioritaet_1": "+491701234567"
},
{
"slotnummer": "02",
"cases": "Technischer Support",
"slot_belegung": "Erika Musterfrau",
"prioritaet_1": "+491705555555",
"prioritaet_2": "+491706666666"
}
]
}
'import requests
url = "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload = { "slots": [
{
"slotnummer": "01",
"cases": "Rechnungsfragen",
"slot_belegung": "Max Mustermann",
"prioritaet_1": "+491701234567"
},
{
"slotnummer": "02",
"cases": "Technischer Support",
"slot_belegung": "Erika Musterfrau",
"prioritaet_1": "+491705555555",
"prioritaet_2": "+491706666666"
}
] }
headers = {
"X-API-Key": "<api-key>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'PUT',
headers: {'X-API-Key': '<api-key>', 'Content-Type': 'application/json'},
body: JSON.stringify({
slots: [
{
slotnummer: '01',
cases: 'Rechnungsfragen',
slot_belegung: 'Max Mustermann',
prioritaet_1: '+491701234567'
},
{
slotnummer: '02',
cases: 'Technischer Support',
slot_belegung: 'Erika Musterfrau',
prioritaet_1: '+491705555555',
prioritaet_2: '+491706666666'
}
]
})
};
fetch('https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'slots' => [
[
'slotnummer' => '01',
'cases' => 'Rechnungsfragen',
'slot_belegung' => 'Max Mustermann',
'prioritaet_1' => '+491701234567'
],
[
'slotnummer' => '02',
'cases' => 'Technischer Support',
'slot_belegung' => 'Erika Musterfrau',
'prioritaet_1' => '+491705555555',
'prioritaet_2' => '+491706666666'
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json",
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots"
payload := strings.NewReader("{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}")
req, _ := http.NewRequest("PUT", url, payload)
req.Header.Add("X-API-Key", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.put("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
.header("X-API-Key", "<api-key>")
.header("Content-Type", "application/json")
.body("{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.talkpilot.io/v1/agents/{agentId}/forwarding-slots")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Put.new(url)
request["X-API-Key"] = '<api-key>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"slots\": [\n {\n \"slotnummer\": \"01\",\n \"cases\": \"Rechnungsfragen\",\n \"slot_belegung\": \"Max Mustermann\",\n \"prioritaet_1\": \"+491701234567\"\n },\n {\n \"slotnummer\": \"02\",\n \"cases\": \"Technischer Support\",\n \"slot_belegung\": \"Erika Musterfrau\",\n \"prioritaet_1\": \"+491705555555\",\n \"prioritaet_2\": \"+491706666666\"\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"data": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"slotnummer": "01",
"cases": "Rechnungsfragen, Zahlungsprobleme",
"slot_belegung": "<string>",
"prioritaet_1": "<string>",
"prioritaet_2": "<string>",
"prioritaet_3": "<string>",
"kunde": "<string>",
"agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"created_at": "2023-11-07T05:31:56Z",
"updated_at": "2023-11-07T05:31:56Z"
}
],
"replaced_count": 123
}Authorizations
API key for external access. Format: tp_live_<32-hex-chars>.
Create keys in the TalkPilot Dashboard under Settings > API.
Path Parameters
Agent UUID
Body
application/json
Show child attributes
Show child attributes