Step 1: Create an API Key
- Log in to the TalkPilot Dashboard
- Navigate to Settings > API
- Click Create API Key
- Choose a name, set permissions, and optionally restrict to specific agents
- Copy the key — it’s only shown once
Step 2: Make your first request
Test your key with the health endpoint (no authentication required):Step 3: Understand the response format
Success responses
All list endpoints return adata array and a pagination object:
Error responses
All errors follow a consistent structure:Step 4: Common operations
Update an employee’s status
Get recent calls
Enable vacation mode for an agent
Next steps
- Authentication — Permissions, scoping, and key management
- Pagination — Navigate large result sets
- Error Handling — Handle errors gracefully
- Code Examples — Full working examples in JavaScript, Python, and cURL