Organization management
Access via Organisationen in the sidebar (Super-Admin and Dev-Admin only).Each organization shows
- Name — Click to edit (owners only)
- Agent count — Number of agents
- Member count — Number of team members
- Employee count — Number of employees
- Pending invites — Unaccepted invitations
Create an organization
- Click Organisation erstellen (Create Organization)
- Enter a name
- The organization is created and you’re the owner
Invite members
- Expand an organization card
- Click Einladen (Invite)
- Enter the email address
- Select a role (see Roles & Permissions)
- The invitee receives an email to join
Multi-organization view
Available to: Super-Admin and Dev-Admin only When you manage multiple organizations, you can view combined data across all of them:- On the Organisationen page, toggle individual organizations as “active”
- Use the Master Toggle to activate/deactivate all at once
- When active, data pages (Anrufe, Mitarbeiter, Agenten, Telefonnummern) show combined data from all active organizations
How it affects data pages
| Page | Without multi-org | With multi-org |
|---|---|---|
| Anrufe | Calls from current org only | Calls from all active orgs |
| Mitarbeiter | Employees from current org | Employees from all active orgs |
| Agenten | Agents from current org | Agents from all active orgs |
| Telefonnummern | Numbers from current org | Numbers from all active orgs |