/settings) contains account, organization, and system configuration.
Organization settings
- Organization name — Display name for your workspace
- Created date — When the organization was created
- Your role — Your role within this organization
- Invite users — Send invitations to new team members (admins only)
- Calendar status sync — Update employee status automatically from calendar events
- Forward calls by email — Allow single calls to be forwarded from the call detail sheet to the employee assigned to them (off by default; see Call management)
Security
- Change password — Update your account password
- Session management — View and manage active sessions
Appearance
- Theme — Switch between light and dark mode
- Language — Interface language preference
API Keys
Create and manage API keys for programmatic access to TalkPilot.
The raw API key is shown only once at creation time. Store it securely.
Available to: Dev-Admin
See Authentication and API Keys API for details.
Trash (Papierkorb)
Manage soft-deleted calls:
Deleting a call sets
calls.hidden_at. The row and all of its data stay in the database — the call is simply no longer visible in the dashboard or the public API, and it cannot be restored from the UI. The data is removed by the regular retention cleanup once the agent’s retention_days (default 90) have passed, or on a GDPR erasure request.
Dev-Admins see a separate Permanently deleted calls card below the trash listing these hidden calls (read-only).